SportDOG 400s Manuel d'utilisateur télécharger pdf (Page 9)

16 1-800-732-0144 www.sportdog.com

FREQUENTLY ASKED QUESTIONS

Is the stimulation safe for my dog? While the stimulation is unpleasant, it is harmless to your dog.

Electronic training devices require interaction and training from

the owner to achieve desired results.

How old does a dog have to be before

using the FieldTrainer

400 & 400S?

Your dog should be able to learn basic obedience commands

such as “Sit” or “Stay.” The Collar Receiver may be too large

for dogs under 8 pounds.

Once my dog is trained and has been

obeying my commands, will my dog

have to continue to wear the Collar

Receiver?

Your dog may need to wear the Collar Receiver from time to time

for reinforcement. Also, many hunters keep the Collar Receiver

on their dog(s) while hunting for maximum control.

Is the Collar Receiver waterproof? Yes. If the rechargeable battery pack ever needs to be replaced,

make sure the o-ring and o-ring groove are free from dirt and

debris.

Can my Collar Receiver be used

around salt water?

If the Collar Receiver is used in or around salt water, the Collar

Receiver should be rinsed with fresh water following each

use. Prior to rinsing, the rubber charging jack cover should be

removed from the power plug socket and left out until the Collar

Receiver has air dried.

Can I use the FieldTrainer 400 & 400S

with more than one dog?

Yes, SportDOG Add-A-Dog

Collar Receivers must be

purchased and the Remote Transmitter must be changed to

mode 4. Please refer to back cover for a list of compatible Collar

Receivers.

Can I use the FieldTrainer 400 & 400S

on aggressive dogs?

We do not recommend any of our products to be used on

aggressive dogs. We recommend you contact your local

veterinarian or professional trainer to determine if your dog

might be aggressive.

Will I get exactly 400 yards of range

with the FieldTrainer 400 & 400S?

The range you get with your FieldTrainer 400 & 400S will

vary according to terrain, weather, vegetation, as well as,

transmission from other radio devices. To get the maximum

amount of range, please refer to the “How the System Works”

section of this guide.

How long can I continuously deliver

stimulation to my dog?

The maximum amount of time you can press the Continuous

Stimulation Button and deliver continuous stimulation to your

dog is 9 seconds. After 9 seconds, the Remote Transmitter will

“time-out,” and the Continuous Stimulation Button must be

released and pressed again.

What do I do if my dog’s neck becomes

red and irritated?

This condition is due to the Contact Points irritating the skin.

Discontinue use of the Collar Receiver for a few days. If the

condition persists beyond 48 hours, see your veterinarian. Once

the skin returns to normal, resume use, and monitor the skin

condition closely.

The Intensity Dial seems difﬁcult to

rotate. Is this normal?

Yes. This prevents accidental changes in intensity and

encourages an optimal waterproof seal. The knob will “break

in” and be slightly easier to turn as you use it.

Can I attach a leash to the FieldTrainer

400 & 400S?

DO NOT attach a leash to the FieldTrainer 400 & 400S. You

may put a separate non-metallic collar on your dog’s neck and

attach a leash. Be sure the extra collar does not interfere with

the Contact Points.

Can I program my FieldTrainer 400 &

400S to work with my other

SportDOG Brand

systems?

Yes. Your FieldTrainer 400 & 400S will also work with

SportHunter

800 and WetlandHunter

400 systems. The units

will need to be matched (see Step 6).

TROUBLESHOOTING

The answers to these questions should help you solve any problem you have with this system. If

they do not, please contact the Customer Care Center at 1-800-732-0144 or visit our website at

www.sportdog.com.

My dog is not responding when I

press a button.

•Check to see if the Collar Receiver has been turned on.

•If your range has reduced from the ﬁrst time you have used

it, please check to see if the battery is low in either the

Remote Transmitter or Collar Receiver.

•Many factors can impact the range you have with the

FieldTrainer

400 & 400S. For a list of these factors, please

refer to “How the System Works”.

•You can verify the Collar Receiver is delivering stimulation to

your dog by placing the test light, enclosed in your kit, on the

Collar Receiver. Please refer to the “Test Light Instructions”

on page 11 for details.

•Increase the Intensity Dial. Refer to “Find the Best Intensity

Level for Your Dog” for more information.

•Make sure the Collar Receiver’s Contact Points are placed

snugly against your dog’s skin. Refer to “Fit the Collar

Receiver” for more information.

•You may need to switch to the longer Contact Points included

with your system, or trim the hair beneath the Contact

Points. Never shave the dog’s neck.

•If you notice your operating time dropping to about half

the original time, your Collar Receiver battery needs to be

replaced. Contact the Customer Care Center or visit our

website to purchase a new one.

The Collar Receiver will not turn on. •Make sure the Collar Receiver has been charged. For the

initial charge, be sure to charge it for 24 hours. Future

charges only take 12 hours.

The Collar Receiver is not responding

to the Remote Transmitter.

•Verify the Collar Receiver has been turned on. Refer to

“Turning the Collar Receiver On and Off”.

•Refer to “Match the Collar Receiver and Remote

Transmit ter”.

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SportDOG 400s Manuel d'utilisateur Page 9

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